A restocking fee of 15 may be assessed.
Macys mattress delivery fee.
When it comes to mattresses macy s focuses on higher end brands mainly with more selection for those with higher budgets than those that are looking for a deal.
An 85 pickup fee will be charged and a 15 preference return fee will apply.
Macy s return policy varies depending on the model you select so be sure to get the details.
Please note that your delivery fee will not be refunded.
Delivery is free if the mattress is over 787 otherwise there is an 85 delivery fee.
Macy s provides white glove delivery set up inspection and more for furniture.
Online sales will be assessed based on customer s delivery state.
The white glove delivery service will carry the mattress to your bedroom and set it up.
It can only be refunded if the merchandise is returned.
Quick ship mattresses cannot be returned to the store or furniture galleries.
Return fees will be less for certain brands.
Get quality service right to your door.
Shipping fees and any surcharges will not be refunded.
They sell products at a mark up and negotiate with brands to place their products in stores and online.
Mattress recycling fees can be subject to sales tax in certain states.
For damaged defective merchandise please call macy s customer service at 1 888 822 6229.
If you want your old mattress removed there is a 25 option to do so.
Recycling fee cannot be credited to the customer as it is mandated by law.
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The fee is separate from macy s haul away fee.
Mattress must be undamaged unsoiled and free of stains.
Macy s is a traditional department store serving customers with a wide range of products from multiple manufacturers and brands.